More than 20% of banking customer data is incorrect, outdated or missing. Problems begin with data entry errors as new accounts are added onto the core banking system. The issues directly impact your customer when account features are setup incorrectly or ATM cards/bank statements are sent to non-deliverable addresses. The expense to the bank impacts front office and back office associates as errors are researched and corrected.
IQDataQuality solves customer data quality issues by preventing bad and inconsistent data from entering your core banking system. IQDataQuality ensures information entered into your core banking system is standard and consistent by adding business rules specific for your institution. Additionally, IQDataQuality helps speed data entry by providing new account prefills and address clipboards to reduce typing mistakes.
Generate new teller referrals and improve customer data quality with Teller Referral Assistant.